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FAQ

Zoo de Granby

Do I have to book my tickets at the Zoo?

No. When you book a Zoo Package with us, you benefit from privileged tickets guaranteeing your place on the day of your choice, without reservation and without notice.

Will the price be adjusted if our family does not consist of 2 adults and 2 children?

Of course! All our packages are customizable according to the composition of your family. For families of 5 or more, we will be pleased to book your getaway by phone at 1-800-363-8953.

How do I get my Zoo tickets?

Your privileged tickets will be available at the Hotel front desk from 7 am on the day of your arrival.

Is the Hotel located near the Zoo?

Yes. Hotel Castel is located a 5-minute drive from Granby Zoo. For your safety, since the Zoo is located on a busy boulevard with no sidewalks, we do not recommend walking the route.

Didn't find the answer to your question? Contact us: info@hotelcastel.ca or 1 800 363-8953